Customer Satisfaction

Satisfying our customers is a nearly 40 year tradition that we carry out each and every day.  The only way to maintain our worldwide reputation of excellence, is to continue to meet our customer's needs - AND - to exceed their expectations.
Our dedicated staff of account managers, engineering, production, and general services are the key to our success.

"We began working with SHIELDS in the fall of 2010, after several failed attempts with other potential vendors, at developing a windshield for our electric utility vehicle, the Firefly ESV.  Other suppliers were not able to achieve satisfactory clarity of consistent shape with the radical curvature and size windshield that we needed.  Not only has SHIELDS surpassed all our design specifications, they also developed a frit (border) application process (saving us labor cost), provided their SUPERCOAT coating which exceeds our scratch resistance requirements, and constantly delivers a quality product on time.  Working with SHIELDS has beefireflyn a distinct pleasure, and we wish all of our suppliers could perform as they do; they are a quality group of people!"
James Emmons, President/CEO, eFLEETS Corp.
      - makers of the Firefly ESV

"After almost 10 years with Shields, service has been nothing but excellent. Not only are they a vendor to Intercontinental Trophy Cup but they have also become close personal friends. What sets them apart from other manufacturers is their eagerness to take on dynamic and different projects when others choose to stay inside the box. They have provided windshields, stock glass replacements, and trophies for us over the years and we look forward to continuing the relationship with our new racing series."
Dougie Livingston, Series Principal, Intercontinental Trophy CupITC_logo

"Having a business relationship for over a decade, Form/Tec Plastics (SHIELDS®) remains Alamo Group (TX) leading polycarbonate supplier. Their product expertise and reliable service exemplifies their success in the OEM industry. The business synergism between Alamo Group and SHIELDS® is conducive to a prosperous business relations ship."kubota
Sandra Gawlik, Senior Buyer, Purchasing
Alamo Group (TX) Inc.

"We have used SHIELDS Windscreens on our award winning offshore catamaran line for many years and now on our MTI42latest Center console line. SHIELDS has produced a product that can withstand the punishing environment of performance boating. We are also pleased with the customer support and knowledgeable staff that serves us well, meeting very demanding timing and design needs. I would freely recommend SHIELDS as a great source for all your windscreen needs."
Randy Scism, Owner
Marine Technology, Inc.

"Our company wishes to give special recognition to SHIELDS for being a first class supplier for replacement tractor windows and doors that we install on our product line. We have found their product to be excellent in quality and they are very reliable in delivery time. They have also been helpful in supplying one of a kind applications. We shall be glad to recommend them at any time."mower
Roger Chambers, President,
Chambers American Products, Inc.

From Matt Bartlett (Windscreens ASAP), the windscreens_asapofficial supplier and installer of windscreens and tear offs to all teams at "V8 Supercars" in Australia and most other major motor sporting categories in Australia including Porsche Carrera Cup:windscreens_asap2

“This is my 17th year as the official supplier and installer of windscreens to V8 Supercars and my involvement in motorsport is fulltime.  In all of my years of experience I have not found a better polycarbonate window than what SHIELDS® have on the table.  The SUPERCOAT™ is brilliant.  It prolongs the average life of a polycarbonate window tenfold and it's resistance to scratching and general wear and tear is truly amazing.  The optical clarity is exceptional, the compatibility with tear offs is far superior to anything else I have ever come across and the shaping is very true to form.  The decreased weight of polycarbonate in general is a very big plus as far as safety goes and the physical strength of the polycarbonate cannot be applauded enough.  We have thrown everything at SHIELDS’ windscreens during our Championship in 2013 from bonnets at over 150 miles per hour and a freaky tyre belt incident at our Gold Coast event to a full blown car at Phillip Island and the windscreens refuse to break - Three potentially very scary moments in our 2013 year if we still ran with laminated glass.  The great thing is it's very affordable and well worth the investment in so many ways....oh and they are so great to deal with!”
Matt Bartlett, Windscreens A.S.A.P.v8_supercars_2014

"SHIELDS Windshields was able to help us with a Thin Trapezoidal Part that had several facets on the edges.  This was a difficult part and they produced it reliably from lot to lot with excellent quality.  Deliveries were on time and communication was Top Notch!"visionblocks_logo
Allen Pollard, General Manager, VP Operations
Vision Blocks, Inc.